Frequently Asked Questions
Everything you need to know about shopping with Amaia London.
What are your standard shipping times?
We offer standard shipping within 3-5 business days across the UK. International delivery typically takes 7-14 business days depending on the destination.
How can I return an item?
You can return any unused item in its original packaging within 30 days of purchase. Simply visit our Returns Portal to generate a prepaid shipping label.
Which payment methods do you accept?
Amaia London accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How do I track my order?
Once your order has shipped, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.
Are your products ethically sourced?
Quality and ethics are at the heart of Amaia London. We partner exclusively with suppliers who adhere to strict fair-labor practices and sustainable manufacturing standards.
Can I modify or cancel my order after it's placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team.